Delivery & Return

Delivery in Denmark:

  • Free shipping to parcel shop for purchases over DKK 1800.

  • Secure delivery with GLS

  • Track your package via tracking number

  • Delivery time: 1-2 business days

Prices:

Orders over DKK 1800.

Delivery to Gls Pakkeshop 0 kr.

Private delivery DKK 59.


Orders under DKK 1800.

Delivery to Gls Pakkeshop 39 kr.

Private delivery DKK 59. 

Regarding private delivery:


Do you choose private delivery, but are you not at home in the period 7-16, where GLS delivers on weekdays? Then you can choose to fill in a power of attorney so that the package can still be delivered.

You can find GLS's power of attorney here: POWER OF ATTORNEY

You can read all about GLS 'parcel delivery here: PACKAGE DELIVERY

Track your package:


When your order is packed and ready for dispatch, we will send you a tracking number so that you can follow where your shipment is. It is your responsibility to pick up the package delivered to the selected package shop within the 7 calendar days it is there before it is sent back to us. If it is not picked up and it is returned to us, DKK 49 will be deducted for the return before the payment for the order is credited. If we have to send it again, we will unfortunately have to take payment for new shipping.

We strive to deliver within 1-2 working days.

Please note that in connection with sales, Christmas sales and the like, longer delivery times may occur.

Pickup in store.

You can order goods on the webshop and come into the store at Frederiksborggade 31 and pick up the order.


When you order an order for collection in the store, it will be ready for collection within 1-2 days. You will receive a message when the order is packed and ready for collection. 

If you order online, the store's facilities and advice in the store are not available. That is you cannot try your online purchases in the store, but you must do this in your own home. If you want to use the store's facilities as well as the staff's advice etc., you should therefore not order online, but come into the store and make your purchase here.


If you choose to pick up in the store, the order must be picked up within 3 working days after you have been notified that it is ready, and picked up during the opening hours, which are daily 10:00-18:00 and Saturday 10:00-16:00. 

If it is not collected within the 3 days, the order will be canceled and the goods will be returned to stock.

Delivery Abroad

Delivery to Sweden:

  • Free shipping to UPS stores for purchases over DKK 1800*

  • Safe delivery with UPS or Postnord

  • Track your package via tracking number

  • Delivery time: 1-3 business days

*) Unfortunately, at this time there may be slightly higher prices for delivery to outlying areas in Sweden. Price is shown at checkout.

Prices:

Orders over DKK 1800*

Delivery to UPS store 0 kr.

Private delivery 89 kr./ € 12


Orders below DKK 1800*

Delivery to UPS store DKK 89 / € 12

Private delivery 139 kr./ € 17

Delivery to Norway, England, Iceland & Greenland:

  • All orders* DKK 139/€17

  • Delivered with Post Nord (local postal service)

  • Track your package via tracking number

  • Delivery time 5-8 working days from the day of shipment (Greenland 17-27 days, contact us in advance if you want a faster delivery)

  • *) Winter coats have a higher shipping price due to the weight, and therefore coats cost the following to be delivered: Norway & Iceland DKK 299. England DKK 259. Greenland DKK 199. 

Especially about orders to Norway, England & Greenland:

NB. orders to Norway, England, Iceland & Greenland are dispatched approx. 2 times a week on Mondays & Thursdays. The delivery time is calculated from the dispatch date. This means that if you order on a Monday, you should expect the order to be dispatched on Thursday and it will take 5-8 working days from the dispatch day before it is delivered.

England: When your order has been sent, you will receive a tracking number which you can use to track your order, here: POSTAL NORTH

Once the package has arrived in England, you can track it here: ROYAL MAIL

Norge: When your order has been sent, you will receive a tracking number which you can use to track your order, here: POSTAL NORTH 

When the package has arrived in Norway, you can track it here: NORWAY POST

NOTE: The prices on the webshop are incl. 25% Danish VAT. and this is deducted at checkout. 

When selling goods to countries outside the EU, including Norway, England, USA & Greenland, the Danish VAT is deducted at checkout!

Upon receipt in countries outside the EU including Norway, England, USA & Greenland import taxes & VAT can be imposed - this is at the customer's own expense. Therefore, research this before buying.

Delivery to Germany, France, Holland, Belgium & Luxembourg:

  • Free shipping to UPS stores for purchases over DKK 1800.

  • Secure delivery with UPS

  • Track your package via tracking number

  • Delivery time: 1-3 business days

Prices:

Orders over DKK 1800.

Delivery to UPS store 0 kr.


Orders under DKK 1800.

Delivery to UPS store DKK 89 / € 12

Delivery to Italy, Slovakia, Austria, Portugal, Finland, Ireland & Spain:

  • 49 kr./ € 7 for delivery to UPS store for purchases over 1800 kr.

  • Secure delivery with UPS

  • Track your package via tracking number

  • Delivery time: 1-3 business days

Prices:

Orders over DKK 1800.

Delivery to UPS store DKK 49 / € 7


Orders under DKK 1800.

Delivery to Gls Pakkeshop 99 kr./ € 13

Delivery to USA:

  • Delivered with Post Nord (local postal service)

  • Track your package via tracking number

  • Delivery time 5-8 days 

Prices:

Orders over DKK 1800.

Delivery DKK 149 / € 20


Orders under DKK 1800.

Delivery DKK 219 / € 30


NB. orders to the US are shipped every Thursday. Delivery time is calculated from the date of dispatch.

When your order has been sent, you will receive a tracking number which you can use to track your order, here: POSTAL NORTH 

Once the package has arrived in the US, you can track it here: USPS