Delivery & Return

You can order goods on the webshop and come into the store at Frederiksborggade 31 and pick up the order.

When you order an order for collection in the store, it will be ready for collection within 1-2 days. You will receive a message when the order is packed and ready for collection. 

If you use this option, the order must be collected within 3 working days after you have been notified that it is ready, and collected during the opening hours, which are daily 10:00-18:00 and Saturday 10:00-16:00. 

If it is not collected within the 3 days, the order will be canceled and the goods will be returned to stock.

NB. orders to Norway, England, Iceland & Greenland are dispatched approx. 2 times a week on Mondays & Thursdays. The delivery time is calculated from the dispatch date. This means that if you order on a Monday, you should expect the order to be dispatched on Thursday and it will take 5-8 working days from the dispatch day before it is delivered.

England: When your order has been sent, you will receive a tracking number which you can use to track your order, here: POSTAL NORTH

Once the package has arrived in England, you can track it here: ROYAL MAIL

Norge: When your order has been sent, you will receive a tracking number which you can use to track your order, here: POSTAL NORTH 

When the package has arrived in Norway, you can track it here: NORWAY POST

NOTE: The prices on the webshop are incl. 25% Danish VAT. and this is deducted at checkout. 

When selling goods to countries outside the EU, including Norway, England, USA & Greenland, the Danish VAT is deducted at checkout!

Upon receipt in countries outside the EU including Norway, England, USA & Greenland import taxes & VAT can be imposed - this is at the customer's own expense. Therefore, research this before buying.